1. Introduction
Welcome to ANDPsych.com. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. We are committed to safeguarding your privacy and ensuring the confidentiality of any information you share with us.
2. Information We Collect
There are two types of information we may collect from you:
a. Information You Provide Voluntarily
The only personal information we collect is submitted voluntarily by you through the contact form on our website that connects to Simple Practice, a HIPAA compliant electronic health record platform. This information includes:
- Your name
- Date of birth
- Your email address
- Your phone number
- A brief description of the reason you are reaching out to us, including current and past symptoms
- Your payment preferences (insurance, self-pay, OON)
b. Information Collected Automatically
Our website is built using the Jamstack architecture (e.g., Gatsby, Next.js, Hugo) and is hosted by Netlify. As a static site, it inherently collects very little data at runtime. However, Netlify and integrated services may automatically collect certain non-personally identifiable information:
- IP Addresses and Location Data: Netlify's global Content Delivery Network (CDN) may collect and process your IP address to efficiently serve you the website content. This data is used to analyze traffic and provide anonymized geographical statistics.
- Device and Browser Information: Information about the device and browser you are using (e.g., desktop, mobile, Chrome, Safari) is collected to ensure our website is optimized for all visitors.
- Website Usage Data (Analytics): We use Google Analytics and Netlify Analytics to track general, anonymized information such as the number of visitors, which pages are viewed most often, and how visitors navigate our site.
3. Cookies
Our website uses cookies to function correctly and to provide a better browsing experience. Cookies are small text files placed on your device. We use them for:
- Functionality: Cookies are used to ensure the website works as intended.
- Analytics: Cookies used by our chosen analytics service (as mentioned in Section 2b) help us understand how visitors interact with our site.
- External Services: For any embedded content (like YouTube videos or social media feeds), those services may also place their own cookies, which are governed by their respective privacy policies.
By continuing to use this website, you consent to the use of these necessary cookies.
4. How We Use Your Information
The information you provide is used solely for the purpose it was submitted. Specifically, we use your information to:
- Respond to your inquiry and provide you with requested information
- Communicate with you regarding services, products, or information you requested
- Improve the website experience by analyzing anonymous traffic data
5. Data Security
The static nature of our site (hosted on Netlify's CDN) inherently offers strong security by eliminating many traditional server vulnerabilities. Netlify utilizes industry-standard security measures, including SSL/TLS encryption, to protect the transmission of your data. We take reasonable steps to ensure that your data is handled securely and in accordance with this privacy policy.
6. Third-Party Disclosure
We will not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.
We may share your information with:
- Trusted Third Parties who assist us in operating our website and conducting our business (e.g., Netlify for hosting and forms processing, analytics providers), so long as those parties agree to keep this information confidential.
- Legal Compliance: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we have collected. If you have any questions about your data or wish to exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, you may contact us through the email address or phone number you find on this website.